Goodwill of Western Missouri and Eastern Kansas

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Job Locations US-MO-Kansas City
Summary/Objective Reporting to the Senior Director of Marketing and Communications, the Community Engagement Specialist is responsible for implementing marketing, public and media relations campaigns, and providing department support with employee engagement and community events.   Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Responsible for the execution of public relations activities by identifying and proposing client stories to increase awareness of Goodwill’s mission through the distribution of press releases and supporting multimedia assets. - Creates editorial calendars to promote mission-based engagement and audience growth achieved through both organic and paid content. - Assist in developing, managing and optimizing an online marketing strategy through use of social media, Google AdWords, PPC, email campaigns, digital marketing, and the website. - Create and curate content on social media pages growing audience share, impressions and engagement. - Conceptualize and produce video, photographic, and digital marketing materials for Mission stories, retail and donation strategies, fundraising, advertising, and brand support. - Cultivates relationships with writers, producers and other influencers in the market to generate consumer and media attention for Goodwill’s mission, retail promotions and other community engagement activities. - Keep MoKanGoodwill.org website, landing pages and local store listings (on Google, Bing, etc.) accurate and up to date. - Monitor and respond to reviews and comments on social media and review sites. Facilitate problem-resolution with assistance from the Director when needed. - Provide monthly reporting for public and media relations initiatives against KPIs to determine ROI. Make recommendations for improvements. - Use agency project management tools to track and manage project timelines and budgets while ensuring the quality of each task and project outcome. - Support the Marketing and Communications team by coordinating and assisting with community events, media appearances, BDEI employee engagement, sponsorship execution, and customer loyalty programs. - Assist in writing and proofreading various forms of video, digital, and print copy & content. - All other duties assigned by the Senior Director of Marketing and Communications.   Work Environment This job operates in a professional office environment. The role routinely uses standard office equipment.   Physical Demand The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  This is a sedentary role, some filing is required.  The employee must have the ability to communicate verbally and apply active listening skills, lift up to 25 pounds, and bend and stand as necessary.   Position Type/Expected Hours of Work/Travel This is a full-time position with a hybrid work model, allowing both in-office and remote work flexibility, as agreed upon with supervisor. Work hours are generally Monday through Thursday, 8:00 a.m. to 4:30 p.m., Friday from 8:00 a.m. to 2:30 p.m., however some flexibility of the schedule is permissible with supervisor approval. Night-time and weekend work will be required.  Occasional day-time travel may be required. Overnight travel is limited to professional development or periodic business seminars/meetings and is generally only two or three times per year. Driver’s license, good driving record, liability insurance, and vehicle in good working condition to travel on work related business.  
ID
2022-9748
Type
Regular Full-Time
Job Locations US-MO-Kansas City
Reporting to the General Manager, the Store Associate is responsible for completing duties as assigned according to production and workflow standards, as well as ensuring a positive customer experience in both the front and back of the store. Full-time positions are scheduled 30-40 hours per week, part-time positions are scheduled 16-24 hours per week.   Essential Functions Operational - Able to stock 1 hardlines cart per 15 minutes and/or stock 1 z-rack per 15 minutes - Associates are expected to reach position metric four weeks after training ends - Maintaining appropriate security of cash and donated goods - Operate register, as directed - Complying to Agency policies and procedures - Ensuring a high level of customer service both front and back - Performing duties according to safety expectations and procedures - Ensuring the physical safety of the back room and sales floor - Communicating safety issues and concerns to ensure quick resolution - Ability to operate a cash register and POS system - Ability to count change, count down cash drawers and complete accompanying paperwork - Greeting customers and accepting donation and issuing receipts - Operating a hand stacker and pallet jack - General store upkeep including but not limited to sweeping, mopping, glass cleaning, and bathroom maintenance. Production - Ensuring quick placement of high-quality, processed goods to the sales floor - Assisting to meet production numbers as set by divisional management - Ensuring loss prevention and process flow guidelines are followed - All other duties as assigned by the General Manager
ID
2022-9741
Type
Regular Part-Time
Job Locations US-KS-Leawood
Starting Pay: $14.00     Interact with and assist customers, donors and others in a courteous and professional manner. Handle donations with respect Sort and tag merchandise, achieve store goals This position is also responsible for completing other duties as assigned including ensuring a positive customer experience and product workflow in both the front and back of the store.   Essential Functions: - Acknowledge and Assist customers/donors in a timely and courteous manner. - Merchandise, restock and provide general floor maintenance where needed. - Maintain a clean work environment. - Living out the values of our mission and communicating those values to internal and external customers. - Demonstrate safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents. - Contributes to team effort by supporting team members to reach predetermined goals, assist supervisors and leads when necessary and perform other duties as assigned by Store Leadership. - Ability to navigate the use of a computer to perform clock-in/out and complete job trainings and use the POS system. Working Conditions: - Retail store environment, temperature varies, loud noises, occasional crowds, exposure to dust. - Exposure to daily weather extremes (Heat in summer and cold in winter). - Reasonable Accommodations may be made for individuals with disabilities to perform essential functions Benefits: - Unlimited Career Growth Potential - PTO accrual for both Full Time and Part Time Associates - Employees receive 5 paid holidays per calendar year - Quarterly bonus potential for all positions - Employee discounts up to 35% - Part time and Full time Health Benefits - Education Assistance Programs - Pet Insurance Plans - Access to Mission Programs and Trainings - MORE!
ID
2022-9722
Type
Regular Full-Time
Job Locations US-MO-Kansas City
Reporting to the Senior Director of Marketing and Communications, the Video Production Coordinator plays an essential role in the creative development, mission storytelling, and marketing of the agency. Providing video and broadcast support for paid and earned media, special events, mission services, recruiting, retail promotions and communications projects, he/she assists with dozens of projects for the agency at any given time including, but not limited to, broadcast and digital. He/she will conceptualize, plan and manage all aspects of video production to ensure videos are being completed on time and on budget. The Coordinator also provides department support with social media, employee engagement and community events.   Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Perform all aspects of pre-production. This includes: receiving requests and scheduling meetings to actively seek for clarifying information about projects, having a clear understanding of the product expectations, including goals, vision, needs and deadline, writing scripts and shot lists when needed. - Perform all aspects of production. This includes: shooting video, recording audio, setting up lights, interviewing and directing talent. - Perform all aspects of post-production. This includes: managing the post-production schedule to ensure videos are being completed on time, editing, creating animations and motion graphics for title cards, lower thirds, bumpers and full length videos, coloring, exporting and encoding videos for delivery in the appropriate formats as well as receiving and applying feedback until deliverables are satisfactory for all stakeholders. - Use project management tools as established by the agency to track and manage project timelines and budgets while ensuring the quality of each task and project outcome. - Conceptualize and produce video and digital marketing (e-mail, website, social media) collateral for Mission stories, retail and donation strategies, fundraising, advertising, and brand support highlighting client/participants/partner stories. - Assist in creating and curating content for social media pages to increase audience share, impressions and engagement. - Support the Marketing and Communications team by coordinating and assisting with community events, media appearances, employee engagement, sponsorship execution, and customer loyalty program. - Take proper care of and maintain equipment. - All other tasks as assigned by the Senior Director of Marketing and Communications.   Hybrid Work Environment This job operates in both a professional office environment and virtually. The role routinely uses standard office equipment.   Physical Demand The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  This is primarily a sedentary role, although some packaging and signage delivery is required.  The employee must have the ability to communicate verbally and apply active listening skills, lift up to 25 pounds, and bend and stand as necessary.   Position Type/Expected Hours of Work/Travel This is a full-time position with a hybrid work model, allowing both in-office and remote work flexibility, as agreed upon with supervisor. Work hours are generally Monday through Thursday, 8:00 a.m. to 4:30 p.m., Friday from 8:00 a.m. to 2:30 p.m., however some flexibility of the schedule is permissible with supervisor approval. Overtime, evenings and weekend work may be required, as well as occasional day-time travel. Overnight travel is limited to professional development or periodic business meetings or store openings and is generally only two or three times per year. Driver’s license, good driving record, liability insurance, and a vehicle in good working condition to travel on work related business is necessary.  
ID
2022-9694
Type
Regular Full-Time
Job Locations US-KS-Pittsburg
  Interact with and assist customers, donors and others in a courteous and professional manner. Handle donations with respect Sort and tag merchandise, achieve store goals This position is also responsible for completing other duties as assigned including ensuring a positive customer experience and product workflow in both the front and back of the store.   Essential Functions: - Acknowledge and Assist customers/donors in a timely and courteous manner. - Merchandise, restock and provide general floor maintenance where needed. - Maintain a clean work environment. - Living out the values of our mission and communicating those values to internal and external customers. - Demonstrate safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents. - Contributes to team effort by supporting team members to reach predetermined goals, assist supervisors and leads when necessary and perform other duties as assigned by Store Leadership. - Ability to navigate the use of a computer to perform clock-in/out and complete job trainings and use the POS system. Working Conditions: - Retail store environment, temperature varies, loud noises, occasional crowds, exposure to dust. - Exposure to daily weather extremes (Heat in summer and cold in winter). - Reasonable Accommodations may be made for individuals with disabilities to perform essential functions Benefits: - Unlimited Career Growth Potential - PTO accrual for both Full Time and Part Time Associates - Employees receive 5 paid holidays per calendar year - Quarterly bonus potential for all positions - Employee discounts up to 35% - Part time and Full time Health Benefits - Education Assistance Programs - Pet Insurance Plans - Access to Mission Programs and Trainings - MORE!
ID
2022-9669
Type
Regular Part-Time