Goodwill of Western Missouri and Eastern Kansas

Assistant General Manager

Job Location US-KS-Pittsburg
Regular Full-Time
# of Openings


The Assistant General Manager is responsible for directing the day-to-day workflow of the front and back of the store as a first-line supervisor.  They are responsible for overall store operations and supervision in the absence of the General Manager.


Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Ensuring cash register is appropriately staffed
  • Making bank deposits, as required 
  • Maintaining appropriate security of cash and keys           
  • Assist with interviewing and hiring new employees
  • Training new associates in policies, procedures and standards
  • Ensuring compliance to policies and procedures
  • Ensure associates provide a high level of customer service both front and back
  • Ensuring quick placement of high-quality, processed goods to the sales floor
  • Meeting production numbers as set by divisional management
  • Ensuring loss prevention and process flow guidelines are followed
  • Ensuring work stations are properly stocked and staffed to meet production goals
  • Ensuring the physical safety of the back room and sales floor
  • Communicating safety issues and concerns to ensure quick resolution
  • Set priorities to meet daily, weekly and monthly goals


The Assistant General Manager will be a proven leader with the following:

  • Confidence in their ability to perform as an exempt level supervisor
  • Strong work ethic, character and integrity
  • Solid judgment and common sense in decision making
  • A positive, supportive attitude to staff and customers
  • Recognition of and avoidance of any conflict of interest with staff, product or customers
  • Effective, appropriate and professional communication and demeanor
  • Recognition of and adherence to a higher standard as a member of management
  • Strong organization and multi-tasking ability
  • Ability to document incidences appropriately
  • Commitment to mission of the organization
  • Comfort with handling cash and operation of a cash register
  • Understanding of the importance of the donor process and how it supports the mission
  • The incumbent should have a minimum of 1 year experience in supervision
  • High school diploma or equivalent is preferred.
  • Familiarity with safety requirements in a warehouse/retail environment
  • Basic understanding of legal requirements regarding employment
  • Focus on and compliance with safety and loss prevention standards
  • Maintenance of valid driver’s license, insurance and acceptable MVR


Goodwill of Western Missouri & Eastern Kansas has a rich, 125 year+ history. Everyone knows Goodwill for our thrift stores, but few know what Goodwill is really all about. The sale of unwanted items provides funds that stay local, helping us to support thousands of job seekers with barriers to employment. We believe in the Power of Work and are committed to helping people earn and keep jobs in the community. That’s why 88¢ of every dollar Goodwill spends goes directly into our mission, not into shareholders’ pockets.


Our agency is evolving. We’re looking for new leaders and team members who want more than just a job.


Visit to learn more about our agency.


Goodwill of Western Missouri & Eastern Kansas provides equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, age, disability or genetic information, and encourages people of all backgrounds to apply for available positions.  Individuals needing accommodations to complete an application may contact Human Resources at 816.842.7425.



Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed