Reporting to the General Manager, the Store Associate is responsible for completing duties as assigned according to production and workflow standards, as well as ensuring a positive customer experience in both the front and back of the store.

Full-time positions are scheduled 30-40 hours per week, part-time positions are scheduled 16-24 hours per week.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Operational

• Maintaining appropriate security of cash and donated goods
• Operate register, as directed
• Complying to Agency policies and procedures
• Ensuring a high level of customer service both front and back

Production

• Ensuring quick placement of high-quality, processed goods to the sales floor
• Assisting to meet production numbers as set by divisional management
• Ensuring loss prevention and process flow guidelines are followed

Safety

• Performing duties according to safety expectations and procedures
• Ensuring the physical safety of the back room and sales floor
• Communicating safety issues and concerns to ensure quick resolution
• All other duties assigned by the General Manager

Register Operation

• Ability to operate a cash register and POS system
• Ability to count change, count down cash drawers and complete accompanying paperwork

Donation Door and Material Handling:

• Greeting customers and accepting donation and issuing receipts
• Operating a hand stacker and pallet jack

The Store Associate will be a proven leader with the following:

• Experience in customer service prefered
• Comfort with handling cash and operation of a cash register
• Understanding of the importance of the donor process and how it supports the mission
• Ability to perform job duties safely
• The incumbent should have at least 6 months of work history, unless this is their first job
• High school diploma or equivalent is not required.
• Operation of the hand stacker will require the ability to become certified in its operation

Goodwill of Western Missouri & Eastern Kansas has a rich, 120 year+ history. Everyone knows Goodwill for our thrift stores, but few know what Goodwill is really all about. The sale of donated items provide funds that stay local, supporting thousands of job-seekers with barriers to employment. We believe in the Power of Work and are committed to helping people earn and keep jobs in this community. That’s why 90¢ of every dollar Goodwill spends goes directly into our mission, not into shareholders’ pockets.

Our agency is evolving. We’re looking for new leaders and team members who want more than just a job. With a $30 million operating budget and a lot of room to grow, now is the time to join the next generation of Goodwill.

Visit www.mokangoodwill.org to learn more about our agency.

Goodwill of Western Missouri & Eastern Kansas provides equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, age, disability or genetic information, and encourages people of all backgrounds to apply for available positions.  Individuals needing accommodations to complete an application may contact Human Resources at 816.842.7425.