Goodwill of Western Missouri and Eastern Kansas

  • Director of Facilities

    Job Location US-MO-Kansas City
    Regular Full-Time
    # of Openings
  • Responsibilities

    The Director of Facilities will set strategy for, organize, administer and lead a comprehensive program of maintenance and services. Deliverables should combine to provide and maintain in an efficient and economical manner the facilities, grounds, equipment and furnishings of the Agency so that all program participants, customers, staff and the community are assured of clean, attractive, safe and healthy places to learn, shop and work. 


    Essential Functions

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Lead, organize, manage and supervise all maintenance and custodial operations of the Agency in compliance with all applicable Federal, state and local laws and regulations, and Agency policies and procedures.
    • Develop and implement a multi-year comprehensive maintenance plan that is both corrective and preventative for the upkeep of all facilities, grounds and the major facilities systems (HVAC, mechanical, plumbing, electrical and structural) of the Agency.
    • Recommend facility improvement and modernization to improve the systems, equipment and facilities of the Agency.
    • Develop and supervise a custodial services and training plan for each building that outlines the tasks and expectations for personnel, indicating a detailed daily and period schedule for cleaning and simple repairs of the facilities. Plan will include training as well as product and equipment selection.
    • Develop, implement, and monitor an energy conservation program, making recommendations for efficiency and reduction in the costs of operating the facilities.
    • Develop a multi-year capital expenditure budget.
    • Provide an efficient work order system for repairs of facilities and equipment that ensures that all maintenance and repairs are completed in a timely fashion and provide regular work order status reports to impacted stakeholders.
    • Approve the specifications and recommend contractors to perform maintenance and repair services, using established Agency procedures. Supervise and inspect the work performed and recommend payment upon satisfactory completion of the work.
    • Oversee General Contractor progress on build-out and remodel projects.
    • Maintain effective communications with clients, staff and customers to elicit support and to seek perceptions and ideas for the improvement of the facilities.
    • Work in partnership with accounting to assure that financial records, controls, and accounting procedures for the repair and maintenance of the facilities as well as fixed asset inventories are in accordance with GAAP and applicable regulations, submitting all reports in a timely and complete fashion.
    • Supervise removal of snow and ice so that safe conditions exist and facilities can be opened in a timely manner.
    • Research and make recommendations for improvement in the effectiveness and efficiency of the repair, maintenance, and cleaning services so that attractive, healthy, and safe facilities are provided.
    • Maintain current drawings and engineering records describing Agency facilities, equipment, and grounds.
    • Supervise all maintenance personnel, including hiring, evaluation, termination, scheduling, etc.
    • All other duties assigned by the Vice President of Supply Chain and Facilities.


    The Director of Facilities will be a proven leader with the following:

    • A minimum of a BS in business, building maintenance or similar; combination of education and appropriate experience will be considered.
    • Mature and proactive, with evidence of having worked as a true business partner within a multi-state, networked organization.
    • Established ability to make things happen – putting programs and change efforts into action; facilitating coordination and collaboration of tasks; providing midcourse corrections when actual outcomes start to diverge from intended outcomes or when new conditions require adaptation; supporting those responsible for carrying out projects and plans.
    • Skill in examining, developing, reengineering, and recommending financial and technology policies and procedures.
    • Experience in reaching logical conclusions and making high quality, timely decisions based on the best available information through professional judgment.
    • Strong analytical skills and experience taking a strategic vision and implanting it within an operational model.


    Goodwill of Western Missouri & Eastern Kansas has a rich, 120 year+ history. Everyone knows Goodwill for our thrift stores, but few know what Goodwill is really all about. The sale of donated items provide funds that stay local, supporting thousands of job-seekers with barriers to employment. We believe in the Power of Work and are committed to helping people earn and keep jobs in this community. That’s why 90¢ of every dollar Goodwill spends goes directly into our mission, not into shareholders’ pockets.


    Our agency is evolving. We’re looking for new leaders and team members who want more than just a job. With a $30 million operating budget and a lot of room to grow, now is the time to join the next generation of Goodwill.


    Visit to learn more about our agency.



    Goodwill of Western Missouri & Eastern Kansas provides equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, age, disability or genetic information, and encourages people of all backgrounds to apply for available positions.  Individuals needing accommodations to complete an application may contact Human Resources at 816.842.7425.


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