Goodwill of Western Missouri and Eastern Kansas

AbilityOne Team Lead

Regular Full-Time
# of Openings


This position is responsible for the daily workflow of janitorial duties as outlined on the AbilityOne Federal Contract reporting to the AbilityOne Project Manager and Supervisor. The Team Lead position will do the following on a daily basis (not all inclusive):


  • Ensuring cleaning standards are met as they relate to contract performance of work expectations
  • Ensuring assigned tasks are completed in allotted time, utilizing a team approach to complete them
  • Complying with customer requests regarding secure access areas and communicating these to team members
  • Assisting with the preparation of inspections by contracting officials and/or regulatory agencies
  • Transporting teams to and from worksites in a companyvehicle,asneeded,
  • Assigning equipment and supplies to appropriate team members; ensuring supply procedures are followed
  • Providing supports and on-the-job training to janitorial staffs to enhance their ability to gain competitive employment
  • Directly leading janitorial staff in their performance of duties; representing the Agency in a professional way
  • Provide direct labor janitorial work; as needed
  • Maintain confidentiality at all times
  • Performing duties according to safety expectations and procedures
  • Ensuring Hazardous Materials and SDS procedures are complied with
  • Communicating safety issues and concerns to ensure quick resolution
  • Ensuring team members have and use appropriate PPE for their positions
  • Assisting the team in completing the tasks within the allotted time
  • Communicating with management regarding issues or concerns with team members
  • Preparing case notes monthly for Case Manager or as requested
  • Performing quality control checks as directed
  • Completing periodic assignments as directed by supervisors
  • Assisting supervisors with communicating daily tasks for employees under their leadership


Strong work ethic, character and integrity

Solid judgment and common sense in decision making

A positive, helpful attitude to co-workers, customers and supervisors

Avoidance of any conflict of interest with employees or customers

Appropriate and professional communication and demeanor

Competent writing, spelling and grammar skills for completing case notes

Strong leadership and motivational skills

Ability to remain on task

Ability to meet quality standards

Adaptability in performance of duties

Commitment to mission of the organization

Ability to perform job duties safely

Ability to follow processes and procedures to protect the security of personnel, supplies and equipment

Maintain or gain janitorial industry specific education

High school diploma or equivalent and solid work history with leadership experience

Proficiency in Windows Office environment, ability to use computer for on-line training

If required at job location, valid license, current insurance and acceptable driving record


Goodwill of Western Missouri & Eastern Kansas has a rich, 120 year+ history. Everyone knows Goodwill for our thrift stores, but few know what Goodwill is really all about. The sale of donated items provides funds that stays local, supporting thousands of job-seekers with barriers to employment. We believe in the Power of Work and are committed to helping people earn and keep jobs in this community. That’s why 90¢ of every dollar Goodwill spends goes directly into our mission, not into shareholders’ pockets.


Our agency is evolving. We’re looking for new leaders and team members who want more than just a job. With a $30 million operating budget and a lot of room to grow, now is the time to join the next generation of Goodwill.


Visit to learn more about our agency.


Goodwill of Western Missouri & Eastern Kansas is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veterans status, disability or genetic information, and encourages people of all backgrounds to apply for available positions.  Individuals needing accommodations to complete an application may contact Human Resources at 816.842.7425 x239.


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